Privacy Policy
This privacy policy applies to all services provided by Cherokee Gifts & Collectibles at www.cherokeeforgifts.com. Please read this privacy policy before using the site or submitting any personal information. By
using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

• We collect personal information (name, address, telephone, etc.) only when you register, purchase online, correspond or otherwise voluntarily provide such information. The information you provide is used to fulfill your specific requests.
  
• We may combine your personal information with information about our own products and services or products and services from those of third parties to provide a better shopping experience at our website and for marketing purposes.
  
• We may also use or share your personal information for in limited circumstances, including:
1. permitted or required by law; or,
2. trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
3. investigating fraud which has already taken place.
   The information is not provided to these companies for marketing purposes.
   
• We process personal information on our servers in the United States of America and in no other countries. Your personally identifiable information is kept secure. Only authorized employees, agents and contractors
  (who have agreed to keep information secure and confidential) have access to this information.
  
• We use cookies and other tracking technology to learn more about how visitors use our site and to improve the quality of our services. Personal information is not collected via tracking technology. Aggregate information may be shared with third parties.

We reserve the right to make changes to this policy, however any changes to this policy will be posted. If you have any questions, concerns, or comments about our privacy policy you may contact us in writing to 2850 Westside Drive in Cleveland, TN 37312 or by phone 1-423-559-3000.

Shipping Policy
All of our products are shippable within USA and Canada via ground service provided by UPS unless otherwise specified. Products are shipped within 3 business days following the date your order is received. To check the status of your order, visit www.cherokeeforgifts.com and click My Account. After your order has been shipped, you may track the order via the assigned delivery service (usually www.ups.com) using the tracking number provided.

Upon request, orders may be picked up at 2850 West Side Drive in Cleveland, TN during our normal business hours which include Monday through Friday from 9:00am to 6:00pm and Saturdays 9:00am to 1:00pm, except on holidays. If you would like to pick-up your order, please include your request in the "Comments" box during checkout.

Our shipping materials are 75% recycled.

Return Policy
Items may be returned within 14 days of shipment to 2850 West Sie Drive in Cleveland, TN. Damaged or broken items are eligible for paid shipping expenses via Return Authorization (RA). To obtain RA shipping information, visit www.cherokeeforgifts.com and click "Contact Us" to send your request in writing. Non-damaged items (items returned due to dissatisfaction) are not eligible for RA shipping and must be returned in perfect condition for refund.

• Items purchased at discounted pricing are not eligalbe for return.
• All items must be returned in original packaging.
• Original shipping rates are non-refundable.
• Refund payment will be made in the same manner purchase payment was made.

Please visit www.cherokeeforgifts.com and click "Contact Us" to send your questions or comments in writing or contact us by phone 1-423-559-3000.